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When will I receive my order?

If you are in the UK your order will be dispatched within 24 hours Mon-Thurs. If you opted for next day delivery it will arrive the following working day provided your order is made before 11am. Standard delivery can take 1-3 working days. All of our parcels require a signature on delivery so be sure someone is in to sign. If you need your order for Saturday, please select Saturday delivery at checkout. Saturday deliveries need to be made before 11am on Friday, otherwise your order will be dispatched Monday for Tuesday delivery. 

Do you ship outside of the UK?

Yes, we do! We ship up to 20kg to mainland Europe. Just select your delivery destination at checkout, rates start at £20.00 for a 2-5 day service.

What are your delivery charges?

Your delivery options will show up at checkout, UK delivery starts from £4.00. For mainland EU delivery please review the options for your respective country on checkout.

About delivery

Our delivery service operates Monday - Friday (excluding bank holidays). Our courier of choice is Royal Mail for UK orders. 

Most orders made before 11am will be dispatched the same day. Orders received on Friday after 11am will be processed on Monday. 

All of our deliveries will be made within working hours and we cannot guarantee a specific delivery time. Due to the nature of the items sold we request that you ensure someone is available to sign for your parcel. 

If you miss your delivery for any reason, a calling card will be left and it will be your responsibility to pick the goods up from your nearest Royal Mail sorting office / arrange redelivery. 

All deliveries require a signature and we are unable to accept any responsibility for any orders that cannot be received once delivery has been attempted. 

Next day delivery is subject to additional cost, orders must be received before 11am to qualify for next day delivery. 

Please be advised that the following postcodes exclude the Next Day Delivery option and will be delivered within two working days if next day delivery is selected at checkout:

IV, HS, KA27, KA28, KW, PA20 TO PA49, PA60 TO PA78, PH17 TO 26, PH30 TO PA44, PH49 TO PH50, ZE (Max. 2.0kg).

Standard delivery times:

2 - 3 days : England & Wales, Jersey & Guernsey, Isle of Man, Scotland (excl. All Islands, Hebrides & Inverness), Shetland & Orkney Islands, Southern Ireland, Northern Ireland.

3 - 5 days : Inverness, Isle of White, Paris, Belgium, Holland, Austria, Germany, Italy, Spain, Sweden.



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